General Terms and Conditions

General Terms and Conditions for the Online Shop of Strider Europe BV

 

  1. Scope of application / contact details

 

 

 

 

 

Strider Europe BV

Dr. Willem Dreesweg 2

1st Fl. South Wing

1185 VB Amstelveen

The Netherlands

 

E-mail: europe@striderbikes.com

 

Contact form: [link]

 

Authorized representatives (managing director): Ricardo Correia (business address: see above)

 

Company registration number: 73793515

 

  1. Delivery destinations

 

We only accept orders for delivery to the following countries: France, Germany, Italy, Spain, The Netherlands and The United Kingdom.

 

  1. Conclusion of contract and information on contract conclusion

 

 

 

 

 

  1. Prices and shipping costs

 

 

 

 

  1. Payment and offsetting

 

 

 

 

  1. Delivery/partial deliveries

 

 

 

 

 

  1. Right of withdrawal

 

 

 

 

  1. Defects of quality and title

 

In the event of any defects of quality or title, you are entitled to all rights pursuant to the relevant provisions of statutory law.

 

  1. Liability

 

 

 

 

 

 

  1. Codes of conduct

 

We comply with our privacy policy that you can access at [link].

 

  1. Customer service / support

 

If you have any questions, comments, complaints or other notifications regarding your purchase, please contact:

 

europe@striderbikes.com

 

Contact form: [link]

 

  1. Applicable law and venue

 

The GTC and any contract shall be governed by Dutch law with the exception of the United Nations Convention on Contracts for the International Sale of Goods. For all customers who are not consumers, the exclusive venue for any and all disputes arising from or in connection with the GTC and/or contract shall be Schiphol, The Netherlands.

 

  1. Alternative dispute resolution

 

We are neither ready nor obliged to participate in dispute resolution proceedings before a consumer arbitration board.

 

Consumer information according to Regulation (EU) 524/2013: For the purpose of out-of-court settlement of consumer disputes, the European Commission has established an Online Dispute Resolution Platform (ODR Platform). The ODR Platform can be reached at http://ec.europa.eu/consumers/odr/.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Version: 15 June 2020

 

 

 

Attachment 1

 

If you are a consumer and have purchased in the online shop one good or several goods that are delivered in one delivery, the following instruction on the right of withdrawal applies:

 

Instruction on the right of withdrawal

 

Right of withdrawal

 

You have the right to withdraw from this contract within 14 days without giving any reason.

 

The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods.

 

To exercise the right of withdrawal, you must inform us (Strider Europe B.V., Dr. Willem Dreesweg 2, 1st Fl. South Wing, 1185 VB Amstelveen, The Netherlands; E-mail: europe@striderbikes.com) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post, fax or
e-mail). You may use the attached model withdrawal form, but it is not obligatory.

 

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

 

Effects of withdrawal

 

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

 

You shall send back the goods or hand them over to us, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. The cost is estimated at a maximum of approximately EUR 200 or GBP 190. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

 

Attachment 2

 

If you are a consumer and have purchased in the online shop several goods that are delivered in partial deliveries, the following instruction on the right of withdrawal applies:

 

Instruction on the right of withdrawal

 

Right of withdrawal

 

You have the right to withdraw from this contract within 14 days without giving any reason.

 

The withdrawal period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good.

 

To exercise the right of withdrawal, you must inform us (Strider Europe B.V., Dr. Willem Dreesweg 2, 1st Fl. South Wing, 1185 VB Amstelveen, The Netherlands; E-mail: europe@striderbikes.com) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post, fax or
e-mail). You may use the attached model withdrawal form, but it is not obligatory.

 

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

 

Effects of withdrawal

 

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

 

You shall send back the goods or hand them over to us, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods. The cost is estimated at a maximum of approximately EUR 200 or GBP 190. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

 

Attachment 3

 

To make use of your right to withdraw from a contract you may use the following model form. Please note that it is not obligatory to use this form.

 

You can send the completed form to:

 

Strider Europe BV

Dr. Willem Dreesweg 2

1st Fl. South Wing

1185 VB Amstelveen

The Netherlands

 

E-mail: europe@striderbikes.com

 

Model withdrawal form

 

(complete and return this form only if you wish to withdraw from the contract)

 

— To:

 

Strider Europe BV

Dr. Willem Dreesweg 2

1st Fl. South Wing

1185 VB Amstelveen

The Netherlands

 

E-mail: europe@striderbikes.com

 

— I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*)

 

 

— Ordered on (*)/received on (*)

 

 

— Name of consumer(s)

 

 

— Address of consumer(s)

 

 

— Signature of consumer(s) (only if this form is notified on paper)

 

 

— Date

 

 

_______________

(*) Delete as appropriate.